Senior Business Solutions Team Lead (Remote US) - Future Opening

Required

• 5+ years of experience in Revenue Operations, CRM consulting, Marketing Operations, Salesforce consulting, or a related discipline.
• Meaningful experience working in an agency, consultancy, systems integrator, or professional services environment, supporting multiple client engagements.
• 1–2+ years of direct people management or formal team leadership experience, including coaching, prioritization, workload management, and quality oversight.
• Active Salesforce Administrator Certification.
• Strong hands-on experience with Salesforce Sales Cloud, including administration, solution design, implementation, optimization, and troubleshooting.
• Experience leading complex Salesforce or RevOps engagements such as implementations, audits, migrations, integrations, or optimization initiatives.
• Hands-on experience with at least one marketing automation platform outside of Salesforce Sales Cloud, such as HubSpot Marketing Hub, Marketo, or Salesforce Account Engagement/Pardot. Formal certification in these platforms is not required.
• Strong understanding of how CRM and marketing automation systems work together across lead lifecycle management, routing, automation, integrations, attribution, reporting, and data governance.
• Demonstrated experience leading client discovery, diagnosing business and technical challenges, and translating findings into clear recommendations for senior stakeholders.
• Experience scoping consulting engagements, including defining deliverables, estimating effort, identifying assumptions and dependencies, and establishing clear scope boundaries.
• Experience supporting new business, pitches, proposals, cross-sell, or account expansion opportunities.
• Strong written and verbal communication with the executive presence to confidently manage client expectations, navigate difficult conversations, and make technical concepts understandable to non-technical stakeholders.