Answer inbound calls for multiple Law Firms with empathy and professionalism

Qualify cases and confirm eligibility using defined criteria and an understanding of personal injury cases

Guide clients through the sign-up process and secure retainers

Hand off cases to attorneys and lead paralegals with complete and accurate information

Maintain responsiveness as a key builder of trust with every partner

Your Team: Legal Operations

Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.

You Might Be a Fit if You:

Have 5+ years in client-facing intake or sales roles, ideally in legal services

Are Bilingual (English/Spanish)

Are an excellent communicator who can build trust quickly

Can lead conversations with empathy while maintaining control of the call

Legal Intake Specialist (Bilingual English/Spanish) - 12PM-10PM EST

Responsibilities

Qualification

Required

Benefits

Company

Finch Legal

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