Account Executive, Mid-Market - Central

Austinfull timeOn Site

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mid

$250k

H1B: no

Serval Mid-Market Account Executive owns the full sales cycle for multi-stakeholder IT and Security deals at Serval. The role includes outbound prospecting, consultative demos, and collaboration with product and engineering teams to shape commercial strategy.

Responsibilities

As a Mid-Market Account Executive, you’ll join our founding go-to-market team and own the full sales cycle — from outbound prospecting through close — for multi-stakeholder IT and Security deals. You’ll partner closely with our founders, product, and engineering teams to shape Serval’s commercial motion and define how AI transforms IT operations.
This role is ideal for a high-performing seller who’s thrived in fast-growing SaaS environments, loves building from zero, and wants to play a meaningful role in defining a category.
This role is based in Austin, Texas and has a 5 day in office policy.
Own the full sales cycle — from pipeline generation to close — across key accounts.
Develop deep customer understanding, mapping IT and Security org structures and aligning multiple stakeholders around business value.
Deliver consultative, technical demos that showcase how Serval’s AI agents automate workflows across onboarding, access, and service requests.
Collaborate cross-functionally with product, marketing, and engineering to shape roadmap and messaging based on customer feedback.
Run a disciplined sales process: consistent pipeline hygiene, crisp next steps, and accurate forecasting.
Contribute to GTM playbooks — refining outbound motions, ICP definitions, and sales collateral.
Represent Serval at industry events and customer meetings (travel ≈ once per quarter).

Qualification

Skilled at managing complexExceptional communicationComfort demoing or discussing APIs

Required

2–5 years of full-cycle B2B SaaS sales experience, ideally in an outbound-driven environment with consistent quota attainment.
Proven success selling technical or workflow automation solutions to IT, Security, or Engineering leaders.
Skilled at managing complex, multi-stakeholder sales cycles (1–4 months) with VP/C-suite decision-makers.
High-agency operator — thrives in ambiguity, builds pipeline from scratch, and helps shape process.
Exceptional communication, storytelling, and demo skills.
Based in or willing to work from our San Francisco HQ five days a week, with travel to customers or events as needed.

Preferred

Previous experience at high-velocity SaaS companies.
Experience joining or helping scale an early-stage (Series A - Series D) startup.
Recognition for top performance — President’s Club, top 10 %, or rapid promotions, etc.
Comfort demoing or discussing APIs, workflow builders, or automation platforms.

Company

Serval

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Source: ashby

Active within the past hour

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Account Executive, Mid-Market - Central at Serval · LumiJobs