Odeko Assistant General Manager at Odeko to oversee overnight last-mile delivery operations including warehouse and driver operations, safety, and operational KPIs. Lead and develop teams to ensure delivery success.
Responsibilities
How you’ll make an impact:
Create and maintain a strong safety culture that eliminates risks from the operation
Support, coach, and lead a large team of drivers, dispatch, and team leaders
Demonstrates initiative in all areas of the business. Has a bias for action and a passion for results.
Develops team leaders who can drive results in the business
Own all operational KPIs for your assigned shift/workstreams, including delivery success rate, safety metrics, labor and productivity, and route efficiency.
Uses process and project management skills to deliver significant and measurable results
Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
Partner with leadership on other shifts and workstreams to ensure seamless 24-hour operations.
Able to stand in for the Site General Manager as needed.
Perform all duties as identified by the General Manager and/or other leadership.
Qualification
Strong financial acumenOSHALeanBilingual (English/Spanish) is a plus
Required
5+ years of experience in operations leadership, with at least 2 years of direct report and performance management experience
Proven track record of delivering results against safety, compliance, and operational KPIs.
Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
A proven capacity to collect and assess complex data, using those insights to formulate, propose, and deploy effective business solutions.
Proficiency in operations management systems, routing software, and productivity tools.
Strong understanding of last-mile delivery logistics
Strong financial acumen, with experience managing labor budgets and operational P&L elements.
OSHA, DOT, or other relevant safety certifications.
Lean, Six Sigma, or continuous improvement certifications.
