We’re hiring an IT Engineer to manage IT and workplace operations at our San Francisco office. You’ll keep the office running and our team productive. That means managing AV and conferencing systems, office equipment and vendors, being the first stop for IT support, and handling daily systems access in Okta with the central Security & IT team. You’ll also make sure new hires are set up and ready to go when they start.

This is a hands-on role for someone who enjoys a mix of helping people, managing systems and setting up physical spaces. You’ll work independently, own your area from start to finish, and partner with our infrastructure engineer on installs, network work and equipment purchases. As the company grows, there’s room to grow with it: launching new offices, taking a bigger part in endpoint security or identity management. This role will report to Sr. IT Manager.

Manage IT operations for our SF office: AV and conferencing systems, corporate network, office equipment, supplies, and the vendors behind them.

Be the first stop for IT help for SF-based employees: triage hardware and software issues, manage devices from setup to retirement, and keep people productive.

Run onboarding and offboarding end to end. Work with People/HR on timing, set up and remove systems access, and make sure every new hire’s laptop and accounts are ready before day one.

Make each new hire’s first day smooth and welcoming.

Manage daily systems access in Okta for SF staff: user setup, groups, MFA and access requests. Partner with the central Security & IT team on policy and escalations.

Lead physical installs such as AV setups and network drops, and buy the equipment the office needs. Work closely with the engineer who owns our core infrastructure.

As we grow, help launch new offices, take a bigger role in compliance work like SOC 2 access reviews, and potentially build and lead a small IT support team.

IT Operations

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Brainco

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