Nubank Staff Product Operations at Nubank's AI Transformation Office to shape AI strategy, define AI solutions portfolio, and manage communication with senior leadership. Role involves unblocking initiatives and leading cross-functional workstreams.
Responsibilities
You join a small core team as the person who brings the outside view: first-hand experience of how an AI plays a key role at a company that is further along. You'll use it to shape where Nubank's transformation goes next, decide which AI solutions we build or buy, and structure how progress reaches the management team — while staying hands-on enough to unblock the initiatives that matter most.
Impact: you will shape the direction, reach and quality of Nubank's AI transformation.
Shape Nubank's AI strategy with industry learnings. Bring what worked and failed at top players to define where Nubank goes next — what to double down on, what to stop, how to sequence it, and which operating model fits.
Define our AI solutions portfolio. Map the AI solutions we have internally and support build-vs-buy calls — which tools, harnesses and context layers Nubank should build in-house versus source externally — and shape the scope of the ones we build.
Own the management team narrative. Structure what goes to Nubank's management team every week — turning signals from every workstream into a clear picture of progress, risks and the decisions needed.
Define what success looks like. Set ambitious targets for our AI initiatives and the KPIs, measures, and mechanisms that show whether they are actually delivering impact.
Unblock critical initiatives. When something is stuck, go into the team, understand the blocker and resolve it — across functions, without formal authority.
Run the operating rhythm. Lead weekly workstream sessions with initiative owners on gaps, ETAs and resourcing; connect cross-workstream dependencies and escalate risks early.
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
To maintain a consistent and fair process for every candidate, Nu does not provide individualized technical feedback. See how our policy works here
