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HivePosted Oct 15, 2026
Customer Success Lead
San Franciscofull timeOn SiteseniorH1B: no
Hive Customer Success Lead managing strategic account relationships and supporting long-term customer growth with Deploy’s API solutions and AI platforms. Acts as primary contact and strategic advisor to enterprise customers.
Responsibilities
- We are looking for a talented cross-functional Customer Success Lead to cultivate strategic account relationships and support long-term customer growth. This role will serve as the primary point of contact for many of our enterprise customers, supporting them to achieve success with Deploy’s API solutions and AI platforms. As the Customer Success Lead, you will act as a strategic advisor to ensure customers effectively integrate Deploy’s solutions and you will efficiently resolve technical customer issues as they arise. You will work closely with Sales, Product, Engineering, and Operations to drive exceptional customer outcomes and help shape the future of our customer experience.
Company
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