Accounts Payable Analyst

Required

• 2–3 years of experience in healthcare operations, revenue cycle, managed care, or a related field
• Comfort working directly in data — pulling and interpreting reports in tools like Metabase, BigQuery, or similar; basic SQL is a plus
• Strong written communication — you’ll regularly write clear explanations of payment and refund issues that Client Success depends on to answer client questions
• Detail-oriented and thorough — this role requires following a thread all the way through, going beyond flagging issues
• Organized under volume — able to manage a high-volume weekly refund cycle and multiple open payment exceptions simultaneously without dropping the ball
• Comfortable working in Excel, Google Sheets, Metabase, or BigQuery to track cases and analyze claims data
• Collaborative — you’ll work closely with the Payor Compliance and Client Success teams and need to communicate proactively when things are blocked or unclear
• Analytical thinker who can evaluate claim and payor data to identify root causes and determine appropriate next steps
• Strong data entry accuracy and comfort with detail-heavy, matching-based reconciliation work, where amounts need to line up exactly
• Extra Credit if you have:
• Familiarity with the No Surprises Act (NSA), the federal IDR process, or health insurance payor/TPA structures
• Comfortable working with payment and remittance data (e.g., 835 remits) to reconcile refunds and resolve payment posting exceptions