Senior Director, Membership Strategy

Required

• 15+ years of experience, including a background in management consulting, either as a career consultant or having transitioned into an in-house strategy role. Experience in media, technology, or consumer subscription businesses is preferred.
• 5+ years of leadership experience, with a track record of building and leading high-performing teams.
• Experience with subscription or membership businesses, including value proposition design, tiering, and benefit architecture.
• Proven track record of setting strategic direction and aligning senior leaders across business lines without direct authority.
• Excellent analytical and communication skills, including presenting strategic recommendations to C-suite executives.
• Sound judgment in navigating ambiguity, competing priorities, and evolving business strategies.
• Excellent interpersonal skills, with the emotional intelligence to build relationships and influence across teams.
• MBA or other relevant advanced degree preferred.
• Experience in digital retail, subscription services, advertising, or e-commerce a plus.
• The Strategy team sits within the Chief Strategy Officer organization, with the VP of Strategy reporting directly to the CSO. The team owns Crunchyroll's enterprise strategy, membership strategy, and SVOD strategy, along with the fan, competitor, and market research that grounds them. It is tasked with shaping Crunchyroll's long-term direction and helping orchestrate how the company unlocks value, fuels global growth, and inspires deeper avidity for Crunchyroll across the anime fan ecosystem.
• Why you will love working at Crunchyroll
• In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks: