As a Field Account Manager, you’ll be the face of ClassPass in your region—building strong relationships with our most valuable partners and turning every touchpoint into an opportunity for deeper collaboration. This role is ideal for someone who thrives in the field, loves connecting with people in real time, and knows how to spot growth potential from across the room. You’ll balance thoughtful strategy with high-energy execution, moving fluidly between your home market and other high-opportunity cities in your region.

Own and grow a portfolio of top-tier fitness and wellness partners through strategic upselling and retention initiatives

Spend at least 70% of your time in the field, including frequent travel to other markets in your region

Conduct regular in-person visits, drop-ins, and meetings to deepen relationships and drive results

Use a blend of field and inside sales tactics to stay connected, from phone and email to social and beyond

Proactively surface partner pain points and position ClassPass solutions that drive mutual value

Build a strong local presence in your fitness and wellness community—you’re the go-to for what’s new and what’s next

Exceed monthly upsell and engagement goals by thinking creatively and acting with urgency

Delegate transactional casework to support teams while keeping your partners feeling prioritized and supported

Travel Expectations

Travel will make up 70–80% of your time, including both local day trips and extended multi-night regional travel.

Depending on business needs, there may be occasional travel outside of your assigned region.

Field Account Manager - Miami

Responsibilities

Qualification

Required

Benefits

Company

Classpass

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