Own your team’s key metrics: time to first outcome from go-live, delivery predictability on key milestones, and adoption and health across all accounts.

Hold the quality bar: review scoping and architectures before they are built, require dry runs for high-stakes moments (architecture reviews, demos, UAT), and sample live customer calls to coach execution.

Hire and develop every FDE in the pod through weekly 1:1s, evidence-based reviews, clear 30/60/90 ramp expectations, and documented growth plans.

Act as first line of defense on escalations: diagnose root causes, set direction, and coordinate the fix through the team, then coach so it does not recur.

Serve as the technical solutioning partner for FDEs working through hard architecture and workflow problems.

Act as the final scoping gate on pre-sales engagements, catching post-sale risk before contracts close.

Turn patterns across the pod’s accounts into a clear signal for Product, and close the loop with the team on what ships.

Candidate Qualifications

Experience leading and developing a team of implementation, solutions, or technical delivery professionals

Track record of successfully delivering complex customer implementations, healthcare or healthcare technology experience is preferred

Strong technical judgment on architecture and workflow design, with the ability to guide a build without taking it over

Comfort inspecting work and holding a high bar, including when the work looks fine

Forward Deployed Engineering Team Manager

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Tennr

More roles at Tennr