Kodiak Learning & Development Coordinator to design and facilitate training programs for Kodiak’s Operations organization. Manage and update training content in the Learning Management System to ensure operational proficiency and safety.
Responsibilities
Design and build comprehensive training modules for the Learning Management System (Kodiak University) focusing on operational processes, technical systems, and safety protocols for the Operations organization.
Update and maintain all existing training content within the LMS to ensure accuracy, relevance, and alignment with the latest Standard Operating Procedures (SOPs) and system updates.
Facilitate engaging, hands-on training sessions (both in-person and virtual) for new hires and current operations personnel.
Conduct new-hire onboarding and continuous development programs to build operational discipline, urgency, and ownership within the team.
Coach, mentor, and assess trainee understanding and proficiency in safety, performance, and adherence to operational standards.
Collaborate with Operations Managers, Supervisors and Leads, along with Subject Matter Experts (SMEs) to validate training content and align learning objectives with operational priorities.
Gather feedback and performance data to evaluate the effectiveness of training programs and continuously iterate on training materials and facilitation methods.
What you'll bring:
Minimum of three years experience designing, developing, and facilitating engaging training programs in an operations environment.
Proven hands-on experience administering, managing content within, and leveraging a Learning Management System (LMS), such as Litmos, Cornerstone, Docebo, or Absorb.
Demonstrated ability to convert complex operational workflows and Standard Operating Procedures (SOPs) into clear, concise, and effective training materials.
Experience in conducting needs assessments, evaluating training effectiveness, and applying data to improve future training iterations.
