Thread AI Applied AI Strategist at Thread AI helping federal customers decide where AI can improve their work and get that capability into use. Own problem definition, workflow requirements, customer execution and adoption.
Responsibilities
This is an individual contributor role with responsibility for leading customer engagements.
Work alongside users to understand their decisions and the obstacles that consume their time. Identify a problem worth solving and establish how to measure improvement.
Investigate available data and systems with the customer and your engineering partner. Surface access, data-quality and integration dependencies early.
Build agents and workflows in Lemma. Test their logic with realistic examples, review outputs with users and refine what you build.
Agree on scope, milestones and acceptance criteria. Keep customer decisions and dependencies moving, and raise changes that affect delivery commitments.
Run working sessions and training. Help users operate the workflow independently and recognize when it needs attention.
Measure adoption and results, and explain them clearly to users, program leaders and technical stakeholders.
Bring specific customer problems back to product and engineering. Develop reusable workflows and implementation guidance from what succeeds in the field.
Work with Growth on discovery and evaluations, using customer evidence to shape feasible follow-on work.
What we are looking for
Four or more years of relevant experience, or comparable evidence of independently leading customer delivery, product implementation or operational technology adoption.
A track record of taking an ambiguous problem through implementation and into sustained use, with clear evidence of what changed for users.
Qualification
Strong analytical judgmentTechnical fluency with APIsUsing SQLBuilding or deploying AI applications
Required
Four or more years of relevant experience or comparable evidence
Track record of taking ambiguous problems through implementation and sustained use
Strong analytical judgment
Technical fluency with APIs, data structures and AI models
Preferred
Working with federal agencies or military teams and understanding how operational users, program offices and technical stakeholders make decisions.
Using SQL, Python or another analytical tool to investigate data or prototype a solution.
Building or deploying AI applications, including evaluations and workflows with human review.
Helping users change established processes and measuring whether a new tool improved their work.
