Central Development Operations Lead

Required

• 1-2+ years of leadership experience (e.g., Lead, Shift Lead, or Associate Manager) with a proven ability to motivate remote or distributed teams.
• 3+ years of experience in remote assistance, fleet operations, or a related high-tempo technical environment.
• Demonstrated experience leading through change (e.g., managing a team through a site launch, a software transition, or an operational 24/7 expansion).
• Strong judgment and communication skills, especially the ability to make "best-path" decisions in high-pressure or time-sensitive situations.
• Proven ability to master complex, proprietary software tools quickly and teach those "ins and outs" to others with high precision.
• A track record of identifying technical bugs or UI/UX gaps in testing tools and translating them into actionable feedback for Engineering teams to improve commercial readiness.
• Ability to maintain constructive optimism by reframing technical failures as successful data-gathering exercises for the team.
• Flexibility for hours in office, not always planned far in advance.
• Desirable Qualifications
• Experience in operations, technology, autonomous vehicles, or a similar deep tech field.
• BA/BS degree or equivalent practical experience.
• Experience making schedules, managing vacation requests, and setting performance goals for self and others.