Technical Account Manager, Logistics

Required

• 2-3 years of experience in account management, customer success, operations, or a related analytical role (logistics industry exposure a plus, but not required).
• You're detail-oriented and organized, comfortable managing multiple tasks and deadlines across several accounts at once.
• You're a strong communicator who can synthesize data into clear, digestible takeaways for both TAMs and customers.
• You're eager to learn the fundamentals of data fusion and machine learning, and can grow into communicating product value to technical and commercial audiences.
• You're a proactive collaborator who seeks feedback and takes direction well from more senior team members.
• You exhibit good judgment, a strong work ethic, and a willingness to dig into the details to get things right.
• You're excited to grow into a Technical Account Manager role over time.
• This role is currently based in Brooklyn, NY, USA until a planned office relocation to Midtown Manhattan in the Summer of 2027. Candidates must be within commuting distance from our current and future office locations.
• US Salary Range and Benefits
• $95,000 - $115,000 USD
• The salary range, to the extent specified for this role, is a good faith statement of the minimum and maximum levels of the annual based salary for the position. The base salary offered to a successful candidate will depend on a wide range of compensation factors, including, but not limited to, work experience, education and/or training, critical skills, and/or business considerations. Competitive equity grants are included in the majority of full time offers; and are considered part of Altana's total compensation package. Altana also offers either a discretionary bonus or a variable compensation plan depending on the role. Additionally, Altana offers top-tier benefits for full-time employees, including:
• Flexible Time Off: Altana operates with a Flexible Time Off (FTO) policy that gives you agency over your own time off so you can maximize your work-life balance.