10+ years of healthcare, quality improvement, or project management experience.

Demonstrated experience managing large teams and complex operational caseloads.

Bachelor’s degree or equivalent 4-year college program.

Proven proficiency with Microsoft Office (Word, Excel, Outlook), with advanced Excel skills preferred.

Track record of building new processes from scratch and driving service recovery for complex clients.

What You Should Know About This Team

Execution & Quality Focused: We are committed to high precision, contract compliance, and delivering error-free client outcomes.

Collaborative & Culture-Driven: We place strong emphasis on cross-team collaboration, transparent communication, and team culture.

Agile & Process-Oriented: We embrace change, continuously evolve our delivery models, and solve problems with a sense of urgency.

Goal-Aligned: We actively contribute to overall division metrics, employee experience initiatives, and strategic business goals.

Our Team’s Favorite Perks and Benefits

Comprehensive Health & Wellness: Premium medical, dental, and vision insurance options for you and your dependents.

Manager, Delivery

Responsibilities