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GridwarePosted Oct 28, 2026
Customer Success Manager
San Francisco, CAfull timeOn Sitesenior$110k–$160kH1B: yes
Gridware Customer Success Manager at Gridware manages and grows relationships with utility customers, ensuring they maximize value from Gridware’s solutions. The role involves educating stakeholders on fault detection and grid monitoring, leading use case development, pilot program design, and creating success metrics.
Responsibilities
- Manage and grow relationships with utility customers
- Ensure customers receive maximum value from Gridware’s solutions
- Understand utility customer needs deeply
- Educate stakeholders on fault detection and grid monitoring capabilities
- Lead use case development
- Design pilot programs
- Create success metrics to validate system performance
Company
Gridware
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