Senior Director, Solutions Architecture

United Statesfull timeRemote

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senior

$225k–$250k

H1B: yes

Cohere Health Senior Director, Solutions Architecture leads a team of Solution Architects at Cohere Health, setting technical and business standards for healthcare client solutions. Manages team operations, solution quality, and cross-functional collaboration.

Responsibilities

Manage a team of 8 Solution Architects - hiring, coaching, performance management, and career development
Own the solution architecture operating model and capacity plan: how many architects Delivery needs, with what skills, and how work is assigned across a growing portfolio of implementations
Set the standard for solution design quality across the team: how SAs guide clients to existing functionality, document the BRD/FRD, and design future-state workflows
Foster a culture of engaging with customers where they are - saying yes where we can, and pushing back constructively when we can’t
Own escalations when a solution design is contested, technically infeasible, or in tension with a commercial commitment
Balance workload and account assignments across the team as new implementations continue to ramp up
Partner with Solution Owners, FDEs, Platform Configuration, QA, and TPMs across the Delivery org to keep solution design in sync with delivery timelines
Represent Solution Architecture in cross-functional planning and with client executive stakeholders on complex or escalated accounts
Build repeatable training materials, templates, and playbooks so solution quality doesn’t depend on any one architect

Qualification

15+ years in solution architectureFamiliarity with largeCredibility with client executivesDeep experience with payer operationsExperience with FHIR-based integration🩺 MedicalExperience with payer operations

Required

15+ years in solution architecture, technical consulting, or similar client-facing technical roles, including significant healthcare experience
5+ years directly managing a technical team — solution architects, FDEs, technical consultants, or similar
Familiarity with large, complex platforms — claims systems, utilization/care management platforms, or similarly mission-critical enterprise systems
A record of leading and making decisions in ambiguous, fast-changing environments without waiting for perfect information
Strong technical judgment paired with genuine people leadership — comfortable going deep on a hard technical problem and coaching a direct report through a tough conversation in the same week
Credibility with client executives, including delivering hard messages when a solution can't meet an expectation
Deep experience with payer operations, utilization management, or prior authorization specifically is a plus
Experience with FHIR-based integration, including Da Vinci standards, alongside legacy payer integration patterns is a plus
Background scaling a technical team through rapid company growth is a plus
Experience presenting to and influencing client executive stakeholders is a plus
💻 Fully remote opportunity with about 10% travel
🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program