Gofundme Director of Product Design at GoFundMe leads design for the Enterprise Software suite for non-profit organizations. This role involves owning design quality, championing the design system, and building a team of designers and managers.
Responsibilities
Own design quality for your area, and set the bar at world-class. Run structured audits of end-to-end experiences against our quality rubric, and actively work down a design debt backlog. Misses are rare, and you already know about them.
Stay hands-on with the highest-stakes work. Give direct, specific critique, and jump in yourself when that’s the fastest path to quality.
Defend visual craft and taste in an AI era. Anyone can now generate a plausible screen. You set the standard for what is distinctive, polished, coherent, and on-brand, and you make it visible in the work.
Champion our design system, Heart. Own adoption across your teams (company target: 75%), and make sure your teams contribute back, not just consume.
Make AI a repeatable advantage. Build workflows your teams can adopt at scale, and report real impact (time saved, quality held steady) to senior leadership. You catch it when speed comes at quality’s expense.
Be a business leader alongside Product and Engineering. Help decide what gets built, sequenced, and resourced for the full roadmap, not just how it’s designed.
Build and grow a team of designers and design managers who do their best work under your coaching, and contribute to how we define levels and expectations.
Teach tribe partners what great design means at GoFundMe, so excellence becomes a shared push, not a design-only concern.
Hire for craft. Lead sourcing and hiring that seeks excellence in visual and interaction design, systems thinking, and judgment.
Collaborate with design leadership to evolve our long-term experience vision, design systems, and ways of working.
10+ years of product design experience, with a portfolio that shows exceptional visual, interaction, and systems craft.
A demonstrated record of raising the quality bar across a team, not just your own work.
Qualification
10+ years of product design experiencePortfolio showing exceptional visualExperience buildingActive
Required
10+ years of product design experience
Portfolio showing exceptional visual, interaction, and systems craft
Demonstrated record of raising the quality bar across a team
Experience building, scaling, or driving adoption of a design system
Active, hands-on use of AI tools in your own practice
