Contact Center Technology Engineer

Preferred

• Experience supporting contact center platforms, CRM systems, service platforms, or customer engagement technologies.
• Experience participating in technology releases, testing activities, change management, or operational support processes.
• Exposure to customer service operations, healthcare, pharmaceutical, patient services, or regulated environments.
• Familiarity with automation, AI-enabled solutions, conversational technologies, or digital customer engagement capabilities.
• Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.