Chainalysis Careers Solutions Architect at Chainalysis providing technical leadership throughout the customer journey. Translate complex requirements into clear recommendations and build customer-specific solutions.
Responsibilities
As a Solutions Architect, you'll develop a deep understanding of Chainalysis solutions and the problems our customers are trying to solve. You'll explain complex concepts in a clear, compelling way to technical practitioners, business leaders, and executive stakeholders. You'll also build practical, customer-specific solutions that support deployment, integration, adoption, and long-term value.
Serve as a core member of the account team, partnering closely with Sales, Services, Customer Success, Product, and Engineering.
Take ownership of customer outcomes across the full lifecycle, from initial discovery and solution design through investigation support, compliance program delivery, deployment, enablement, adoption, and expansion.
Lead discovery conversations that uncover customer objectives, operational pain points, use cases, technical constraints, and success criteria.
Translate business and operational needs into clear technical requirements, solution designs, and implementation paths.
Articulate Chainalysis capabilities in a way that is relevant to each customer's compliance, risk, fraud, investigations, or security environment.
Create tailored demonstrations, proof-of-value experiences, and technical narratives that show how Chainalysis can address customer priorities.
Conduct blockchain investigations, deliver compliance and regulatory guidance, and build technical solutions such as notebooks, dashboards, automation workflows, data integrations, reference architectures, and agentic workflows.
Develop AI-assisted workflows that accelerate and automate investigations, analysis, and customer processes, adapted to each customer's operating model, data, controls, and risk framework.
Design automation that fits into existing compliance, risk, fraud, investigations, or security operations rather than requiring customers to redesign how they work.
Help customers access and operationalize Chainalysis data through APIs, integrations, and fit-for-purpose technical patterns.
Provide guidance on solution architecture, API implementation, workflow design, data movement, and integration considerations.