AbbVie The Manager, Field Tools COE leads collaboration efforts supporting the Enterprise and manages the support team. This role acts as liaison between multiple departments to optimize field tools and operations for sales force effectiveness.
Responsibilities
Ensure quality and timeliness of key deliverables and embrace the idea of participating in workstreams, acting as the key point of contact.
Effectively prioritize across competing projects, maintaining constant flow of communication with customers and demonstrating strong project management abilities. Such projects include: Veeva iRep CRM, Key Account Management and other analytical tools ,ad hoc strategic questions, product launches and strategy changes.
Proactively identify areas of opportunity to enhance/improve existing process/outputs in our field tools and process’.
Effectively manage vendor partnerships (timelines, budget, communications) with specific projects and initiatives.
Serve as liaison between Therapeutics Operations and Analytics, Business Technology Solutions, Training, and Franchise teams to partner in the design, deployment, training, maintenance and communications of field facing solutions.
Provide reporting and analytics on Field tools to business Director and Associate Director level stakeholders, including in the FPAT vertical and BTS teams.
BA, BS degree required. BA/BS required to ensure effective understanding and application of business concepts.
Minimum of 5 years' experience in project management (including leadership of a significant cross-functional project), marketing or sales operations or information technology.
3 plus years analytical and/or Commercial operations experience required, preferably in the healthcare industry.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Access)
Preferred knowledge of pharmaceutical industry, compliance regulations and standards
Able to manage multiple tasks/priorities simultaneously with sense of urgency.
Qualification
BA
Required
BA, BS degree required
Minimum of 5 years' experience in project management, marketing or sales operations or information technology
3 plus years analytical and/or Commercial operations experience, preferably in healthcare
