Franchise & Operations Management

Act as Subject Matter Expert and day-to-day point of contact for Oncology field tools, supporting onboarding of new franchise teams, new hires, and field transfers.

Execute weekly/monthly tool updates and partner with Targeting, IC Teams, and development teams on data methodology and enhancements.

Partner with business stakeholders to review, discuss, and action system enhancement and process improvement requests.

This role is accountable for operational execution, field-facing liaison work, and day-to-day system management.

Day-to-Day System Management

Execute design, deployment, training, communications, and ongoing management of field tools, data validation, and sales force analytics per the roadmap defined by the Associate Director.

Partner with BTS, MABI, Field Training, and Franchise teams to deploy and maintain field-facing solutions.

Identify and recommend process improvements to streamline operations and reduce cycle time; escalate larger architectural or strategic decisions to the Associate Director.

Field & Internal Partner Liaison

Serve as the operational liaison between the field, Franchise Teams, Commercial Operations, IT, Training, OEC, and Legal.

Present at sales force team calls, support field meetings, facilitate focus groups, and demonstrate system capabilities to internal stakeholders.

Senior Manager, Field Tools & Analytics, Oncology

Responsibilities

Qualification

Required

Preferred

Benefits

Company

AbbVie

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