Data Transfer Workstation Support Technician II

Lorton, VAfull time

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On Site

mid

$89k–$170k

H1B: no

Accenture Federal Services The Data Transfer Workstation Support Technician II provides support for provisioning, configuring, deploying, and sustaining hardened Windows 11 kiosk workstations for controlled data transfer. The role includes imaging, configuration, deployment, maintenance, and customer training.

Responsibilities

Accenture Federal Services is seeking an individual responsible for providing qualified Data Transfer Workstation support to provision, configure, deploy, and sustain DTWs as hardened, domain-joined Windows 11 kiosk workstations designed specifically for controlled data ingress and egress.
Create and maintain Windows image to be used on the Workstations specific to Data Transfer Agents (DTA)
Support deployment activities of workstations to Animal sites
Create workstation sustainment plan (MECM, TSGs, and site deployment plan)
Service Desk Integration
Perform imaging and configuration of the DTW machine for deployment.
Follow and improve the deployment process and documentation with coordination of DTW Engineering team.
Create install request with SOI team to ensure local site infrastructure is configured for DTW installation.
Deliver the configured DTW to PjM for shipping to local site.
Provide customer training and answer questions as necessary for the data transfer process with the DTW.
Monitors overall system health, performs routine maintenance, and documents / recommends new workflows for stability.
Manages Operational System Management (through ITSM) escalation and triage as required.

Qualification

AZ-900Azure Solutions Management (IaaSAzure Services (ComputeSecurity ClearanceAn active TS/SCI ClearanceAs required by local law

Required

DoD 8570 IAT Level II or higher certification upon start
AZ-900, Cloud+, AWS Cloud Practitioner, or equivalent certification
Bachelor's degree or additional 4 years equivalent experience
3+ years demonstrated performance in related technology

Preferred

Direct Platform Support (Windows Workstation/Server)
Active Directory Organization and Management (OU and GPO Management)
Azure Solutions Management (IaaS, PaaS, and Virtual Network Components)
AVD Experience and Component Support (Pools, Workspace, Application Management, Firewall Management)
Azure Services (Compute, Networking, Storage, Analytics, Containers, Intune, Sentinel, etc.)
Security Clearance:
An active TS/SCI Clearance
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

Company

Accenture Federal Services

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10000+ employees

Consulting

Founded 1989

Source: greenhouse

Active within the past hour

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