Sr Manager, Operations Control Center OCC / SOC at Allegiantair · LumiJobs

Qualification

Highly organized and self-directedExperience supporting mergerProvide senior-level leadershipPartner with the DirectorDevelop

Highly organized and self-directed, with the ability to manage competing priorities, lead multiple initiatives, and maintain focus in a dynamic operational environment.
Strong interpersonal skills with the ability to build trust, coach effectively, navigate conflict, and foster a positive leadership culture.
Ability to work effectively within a team environment while maintaining clear lines of authority, communication, and operational discipline.
FAA Aircraft Dispatcher Certificate or equivalent operational control experience.
Previous senior leadership experience within an airline OCC / SOC, Flight Dispatch, Crew Scheduling, Maintenance Control, or integrated operations environment.
Experience leading large-scale irregular operations, severe weather response, aircraft routing constraints, system disruptions, or other complex airline operational events.
Experience developing or leading operational performance programs, staffing models, procedures, training content, performance metrics, or continuous improvement initiatives.
Experience supporting merger, integration, transformation, or operational readiness initiatives within an airline or similarly complex operational environment.
Advanced knowledge of airline operational systems, schedule recovery tools, aircraft routing processes, and operational performance reporting.

Provide senior-level leadership, direction, and accountability for OCC Managers / SOC Managers and daily OCC / SOC execution in support of safe, reliable, compliant, and efficient airline operations.
Partner with the Director, OCC / Senior Director, SOC to establish operational priorities, performance expectations, decision-making standards, and long-term department objectives.
Lead tactical and strategic operational planning to mitigate disruption, protect the flight schedule, optimize aircraft and crew utilization, and support customer, commercial, and operational objectives.
Serve as a senior OCC / SOC decision-maker during irregular operations, severe weather events, aircraft routing constraints, system disruptions, and other complex operational events.
Drive cross-functional coordination with Dispatch, Crew Scheduling, Maintenance Control, Charter Operations, Airport Operations, Guest Services, Network Planning, Crew Planning, Flight Operations, and other stakeholders to maintain a shared operational strategy.
Oversee OCC Manager / SOC Duty Manager performance, coaching, development, accountability, and succession planning to build leadership depth and operational consistency across the team.
Develop, refine, and manage OCC Manager / SOC Duty Manager staffing models, shift schedules, workload alignment, and coverage plans to support a 24/7 operation.

Sr Manager, Operations Control Center OCC / SOC