Studio Manager

King of Prussia, PAfull timeOn Site

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senior

H1B: no

Lucidmotors The Studio Manager at Lucidmotors manages and develops the studio team to deliver the Lucid brand and ownership experience. This role leads business health initiatives and ensures exceptional customer experiences through team coaching and operational management.

Responsibilities

Coach and motivate the team to meet test drives, delivery, and productivity goals
Demonstrate leadership by role-playing and having an active presence in customer-facing locations
Train and develop team on Lucid products and delivery processes
Analyze data to determine optimal business strategies
Set individual goals for your team to build pipeline and create owners
Ensure team fluency in Lucid product knowledge and competitive landscape
Drive for excellence in all areas of business to reach location expectations
Lead and inspire team to prioritize customer service and deliver the Lucid experience
Ensure all employees provide best-in-class experience on the studio floor, in test drives, and through follow-up
Act as a Senior Studio Associate handling high-potential customers

Qualification

Excellent communicationUnderstanding of the importance of dataSales driven and team orientedFamiliarity with CRM tools preferred

Required

4-8 years of related professional experience.
A Bachelor’s degree or equivalent in business, marketing or related discipline.
Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape
Excellent communication, leadership and organizational skills.
Penchant for nurturing and leading exceptional customer-oriented teams.
Willingness to be hands-on with all Studio operations.
Understanding of the importance of data.
Sales driven and team oriented.
Familiarity with CRM tools preferred.
Ability to work evenings and weekends in a retail environment
Ability to obtain appropriate state DMV licensing, where applicable
Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire