The Global Offices Network team enables secure, reliable, and scalable connectivity for Nubank offices worldwide. As Tech Lead, Global Offices Network, you will provide hands-on technical leadership for the end-to-end direction of office networks—from architecture and carrier connectivity to implementation, monitoring, incident response, lifecycle management, and continuous improvement.

You'll be responsible for

Lead the global networking team in implementing and sustainably supporting infrastructure across multi-site offices.

Provide technical direction and mentorship to engineers at different levels, supporting their technical and professional growth.

Define and evolve standards and reference architectures for office LAN, WLAN, WAN, internet edge, firewalls, NAC, segmentation, and observability.

Lead end-to-end network delivery for new offices, expansions, relocations, and major infrastructure changes, from design through launch and operational handover.

Own technical designs covering IP addressing, VLANs, routing, wireless, carrier connectivity, resiliency, firewall zones, and enterprise-service access.

Operate and improve Aruba, Cisco, Palo Alto, SD-WAN, NAC, VPN, and related network platforms.

Lead complex incidents and escalations, including troubleshooting, root-cause analysis, postmortems, and reliability improvements.

Maintain monitoring, alerting, capacity planning, lifecycle management, runbooks, rollback plans, and operational handovers for global office infrastructure.

Drive vulnerability remediation, security-control implementation, audit evidence, and clear RACI definitions across infrastructure operations.

Coordinate technical work with vendors, carriers, data-center teams, security teams, facilities partners, and other cross-functional stakeholders.

Tech Lead - Global Offices Network

Responsibilities

Benefits

Company

Nubank

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