Product Support Associate (Temporary)

Required

• Associates or bachelors degree or equivalent experience.
• Ability to work 9am-5pm CST. Potential for additional hours based on business need.
• Excellent verbal and written communication skills.
• Strong customer-service orientation including professional interpersonal skills and the ability to effectively collaborate with external and internal stakeholders.
• Demonstrate ability to consistently follow processes, reflecting a strong attention to detail.
• Quick learner with a strong interest in mastering new technologies, including Equip’s platform and best practices in product support.
• Comfortable with ambiguity and ability to think critically to quickly and accurately work through challenges in a fast-paced, fluid environment.
• Participate in after-hours or weekend support as needed to meet business demands.
• Competitive Medical, Dental, Vision
• Equip pays for a significant percentage of benefits premiums for individuals and families.
• Spring Health, a 100% employer-paid mental health benefit through Guardian.
• You can receive 5 free therapy sessions and 5 free coaching sessions per year for you and each of your dependents.