Apply on Employer SiteApply Now
CimgroupPosted Oct 28, 2026
Director, IT Service Management
Los Angeles, CAfull timeOn SiteseniorH1B: no
Cimgroup The Director, IT Service Management leads end-user technology support teams across CIM Group and affiliates to deliver high-quality IT service experiences. This role manages the Service Desk, Desktop Engineering, and ITSM Service Management teams and aligns IT support with business expectations.
Responsibilities
- Lead end-user technology support teams across CIM Group and its affiliates
- Ensure IT support processes, procedures, and service delivery align with business expectations
- Manage the Service Desk, Desktop Engineering, and ITSM Service Management teams
- Work closely with senior technology and business leaders to identify technical needs, propose solutions, and implement system changes
Company
Cimgroup
View company pageSource: lever
Active within the past hour