Satispay Fraud Prevention Specialist at Satispay responsible for detecting and preventing fraud across payment schemes including Cards and SEPA Direct Debit. Focuses on transaction surveillance, rule engineering, and loss prevention.
Responsibilities
As our Fraud Prevention Specialist, you'll protect Satispay’s users and assets by mastering fraud detection and prevention across Cards, SEPA Direct Debit (SDD), and other payment schemes, keeping financial and reputational losses to a minimum while preserving a seamless user experience. Here's what that looks like in practice:
Transaction Surveillance & Alert Review - Actively monitor multi-channel transaction flows (Cards and SEPA vectors), review real-time and ex-post alert queues, and swiftly resolve suspicious activities across customer portfolios.
Emerging Threat & Trend Identification - Analyse transactional behaviours, velocity patterns, and scheme returns (SDD R-transactions, card chargebacks) to proactively uncover new attack vectors and vulnerabilities.
Rule Engineering & Logic Refinement - Translate ground-level fraud insights into actionable requirements; collaborate with the Fraud Strategy team to design, test, and calibrate transaction monitoring rules to boost detection and minimise false positives.
Loss & Reputational Impact Prevention - Intercept fraudulent behaviours early in the lifecycle to safeguard Satispay from direct financial exposure, scheme non-compliance, and brand risk.
Negative Balance & Debt Recovery Management - Manage the operational lifecycle of negative balances resulting from fraud or return flows, executing structured collection processes and recovering value for the business.
UX & Friction Calibration - Partner with Product teams to ensure fraud controls and step-up authentication methods strike the right balance between risk mitigation and a smooth user journey.
Data Collection & Insights Sharing - Gather, structure, and synthesise fraud loss and transaction data to generate actionable insights and performance metrics for cross-functional stakeholders.
Incident Escalation & Forensic Triage - Conduct deep-dive triage on complex card/SDD fraud schemes and escalate critical vectors or systematic exploits for rapid remediation.
Who we're looking for
This role needs someone operationally sharp and data-minded who understands digital payment mechanics and brings high vigilance to protecting customer accounts and assets.
Experience - 2 to 4 years in fraud operations or transaction monitoring within fintech, digital banking, or payment processing ecosystems.
