Assistant Store Manager (Sur La Table)

Boca Raton, FLfull time

Apply on Employer Site

On Site

entry

H1B: no

Cscgeneration 2 Assistant Store Manager at Sur La Table supports a high-performing retail team to deliver exceptional customer experiences and meet sales goals. The role includes team development, customer service, sales performance, and store operations.

Responsibilities

Leadership & Team Development
Supports the recruitment, training, and ongoing development of a high-performing team to meet the business needs of both culinary and retail.
Provide coaching and feedback to ensure team members deliver outstanding customer experience.
Assist in development plans to support individual and team growth.
Customer Experience & Brand Representation
Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
Maintains expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.
Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture.
Address customer concerns and resolve issues in a timely manner to maintain satisfaction and loyalty.
Sales & Business Performance
Partners with the General/Store Manager in developing and implementing strategies, including effective merchandising, marketing, and customer engagement, to exceed sales and financial goals across culinary and retail operations.
Analyze daily performance metrics, apply insights to drive results, and lead follow-ups with the team to ensure execution.

Qualification

Excellent communication

Required

Must be 21 years of age or older at the time of employment.
1-2 years of retail management experience, preferably in a specialty or culinary retail environment.
Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals.
Strong leadership skills with the ability to inspire, develop, and retain a high performing team.
Excellent communication, problem-solving, and decision-making abilities.
Passion for community engagement and providing exceptional customer experiences.
Proficiency in Microsoft Office and retail management systems preferred.