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Technical Program Manager – RMA & Field Failure Analysis at Alten Technology · LumiJobs

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Alten Technology· Posted Oct 30, 2026

Technical Program Manager – RMA & Field Failure Analysis

Irvine, CAfull timeOn Site

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senior

$130k–$160k

H1B: yes

Alten Technology Technical Program Manager – RMA & Field Failure Analysis leads a hybrid team performing RMA triage and field failure analysis on automotive ECUs. This role manages the RMA process from triage to root cause and corrective action, ensuring timely delivery and technical quality.

Responsibilities

Technical leadership
Triage incoming RMAs and route each one: on-site analysis, offshore analysis, plant, supplier or external lab
Drive root cause investigations on ECU hardware and firmware, alongside the engineers
Review FTA, RCA and CAPA reports for technical quality before delivery to the client
Support hands-on debug on the bench when needed: failure reproduction, measurements, log extraction
Identify systemic issues and failure trends across vehicle programs
Program management
Manage the RMA backlog and priorities with client engineering
Coordinate daily work between the on-site and offshore teams (PST overlap)
Track KPIs (throughput, turnaround time, backlog) and run the weekly scorecard and monthly reporting
Manage risks, escalations and stakeholders, from engineering and quality teams to suppliers
Structure and improve the RMA process: templates, known-issues database, automation

Qualification

8+ years in automotive electronicsKnowledge of vehicle networksProven experience with 8DComfortable with lab equipmentExperience coordinating offshore teamsJira or equivalent ticket trackingExcellent English communicationKnowledge of battery management systemsIPC-A-610Python scripting for log analysisPMP or equivalent certificationSalary Range

Required

8+ years in automotive electronics, including 3+ years leading technical teams or programs
Strong hands-on background in ECU hardware debug and failure analysis: schematics, PCBA, component-level troubleshooting
Solid understanding of embedded firmware and diagnostics: logs, DTCs, UDS
Knowledge of vehicle networks: CAN/CAN-FD, LIN, Automotive Ethernet
Proven experience with 8D, FTA, 5-Why, RCA and CAPA
Comfortable with lab equipment: oscilloscopes, power supplies, multimeters, CAN tools
Experience coordinating offshore teams
Jira or equivalent ticket tracking; strong reporting skills (Excel / Power BI)
Excellent English communication, both with engineers and with management

Preferred

RMA or warranty analysis experience at an OEM or Tier 1, ideally in EV
Knowledge of battery management systems, infotainment or telematics ECUs
IPC-A-610, X-ray / CSAM interpretation, experience working with external FA labs
Python scripting for log analysis
PMP or equivalent certification
Salary Range: Salary $130k - $160k
The actual salary offered is dependent on various factors including, but not limited to, location, the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Company

Alten Technology

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Source: greenhouse

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Must-Have Skills for This Role

ECU hardware debugFirmwareCAN/CAN-FDLINAutomotive Ethernet8D

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