Sagecare Partner Engineer at Sage Care owning technical relationships with health system partners from integration through operations. Responsible for connecting Sage Care to partner systems and launching AI-powered care navigation products.
Responsibilities
We're hiring a Partner Engineer to own the technical relationship with 3–5 of our health system partners, from first integration through go-live, expansion, and day-to-day operations.
We call our customers partners because we work that closely with them. Every partner is scaling with us: adding clinics, workflows, and call volume. We're growing from a handful of partners, and each one needs to feel supported and never forgotten. The Partner Engineer is the person who makes that true.
This is a high-ownership role at the intersection of engineering, customer relationships, and product. You'll connect Sage Care to partners' EHRs and phone systems. You'll configure and launch our AI voice and matching products for each partner's workflows, and you'll be the first responder when something breaks. You'll work inside partners' environments alongside their IT, access, and clinical teams, and bring what you learn back to our product and engineering teams.
This role is ideal for a strong engineer who likes being close to customers, is energized by messy real-world systems like Epic, HL7, faxes, and phone trees, and wants to turn one-off partner work into a repeatable playbook.
Own Partner Relationships
Serve as the technical owner and trusted point of contact for 3–5 health system partners.
Keep partners and Sage Care leadership informed with clear, regular communication.
Spend time on-site with partners during integrations and go-lives.
Support pre-sale conversations and scoping with prospective partners.
Connect Sage Care to Partner Systems
Connect Sage Care to each partner's systems, workflows, and data.
Build partner-specific tooling, automations, and integrations when needed.
Qualification
4+ years of PartnerWillingness to travel to partner sitesExperience in healthcareExperience at a startupExperience with voice AIFamiliarity with cloud infrastructureWhat Success Looks Like
Required
4+ years of Partner, solutions, or forward-deployed engineering experience, with strong coding and SQL skills.
Experience integrating with and debugging third-party systems in production.
Strong communication skills with both technical and non-technical audiences.
A high-ownership generalist who enjoys juggling many partners and projects.
Willingness to travel to partner sites, up to 50%, concentrated around integrations and go-lives.
Experience in healthcare, or a strong interest in working in it.
Experience with Epic or other EHR integrations.
Experience at a startup.
Experience with voice AI, telephony, or LLM-based products.
Familiarity with cloud infrastructure, ideally GCP.
What Success Looks Like
Every partner you own has a clear technical owner, trusts you, and never feels forgotten.
