Customer Success & Deployment Leader at Undercontrolroboticsinc · LumiJobs

Qualification

12+ years in customer successWorking knowledge of robot autonomyStrong commercial senseCalifornia Pay Transparency StatementPay Transparency & CompensationEqual Opportunity Employer

Required

12+ years in customer success, professional services, field engineering, or deployment leadership, with at least 5 years in robotics, industrial automation, autonomous systems, or complex hardware-plus-software products.
Proven experience moving robotic or autonomous hardware out of R&D and into commercial production at external customer sites.
Experience building and leading distributed, field-based teams.
Working knowledge of robot autonomy, simulation and sim-to-real validation, and industrial safety standards (e.g., ISO 10218, ISO/TS 15066, ANSI/A3 R15.06).
Strong commercial sense, including renewals, expansion, services pricing, and deployment P&L.
Executive presence and credibility with senior customer leaders, from site superintendents to the C-suite.
Willingness to travel frequently to customer sites, including active construction, mining, and energy job sites.

Preferred

Direct experience deploying robots or autonomous equipment in construction, mining, energy, or other heavy-industry environments.
Background in engineering or computer science; an MBA is a plus.
Familiarity with jobsite safety programs and regulatory requirements (e.g., OSHA, MSHA).
Experience scaling a customer-facing organization at an early-stage hardware company.
California Pay Transparency Statement
Pay Transparency & Compensation: In accordance with California's Pay Transparency Act (SB 1162), the expected base salary range for this position located in Sunnyvale, CA is $230,000 - $300,000 per year.
Actual compensation within this range will be determined based on several factors, including the candidate's qualifications, relevant experience, technical skills, and specialized expertise. Base salary is just one component of Noble Machines' total rewards package, which may also include equity options, comprehensive healthcare benefits, retirement plan contributions, and performance-based incentives.
Equal Opportunity Employer

Customer Success & Deployment Leader

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Undercontrolroboticsinc

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