Responsibilities

The Field Services Representative serves as the frontline technical representative supporting internal R&D, deployed systems and customer operations. This role is responsible for fielding and troubleshooting CHAOS Industries' software and hardware capabilities in operational environments. This role requires strong initiative: build trust, learn, drive, and deliver outcomes and flawless execution.
A Field Services Representative works directly with front-line military, government, and commercial customers to ensure mission success. Successful candidates thrive in ambiguous environments, possess strong technical aptitude, and are comfortable operating independently in the field. The ideal candidate demonstrates exceptional planning and coordination skills, an aptitude for flawless execution and an eagerness to apply them to the tactical deployment of CHAOS Industries systems. This role sits within the Operations & Training group on the Mission team.
System Deployment & Fielding
You’re excited to be where the customer needs us.
You are detail-oriented to ensure everything for a given deployment is at maximum readiness and gets where it needs to be, on time.
You will coordinate, plan, and setup for internal R&D testing, customer demonstrations, exercises and deliveries.
Support installation, configuration, integration, and fielding of company systems.
Cross-functionally coordinate with logistics, engineering, and program teams to ensure successful deployments.
Success in this role means you’re the customer’s most trusted tactical partner.
Know our products – know the mission
This role requires you to have intimate product knowledge and willingness to be hands-on with hardware in the field with customers. Success requires a thorough understanding of our technology, capabilities, and resources squared with the mission and user requirements.
You will lead basic system troubleshooting with confidence and support CHAOS engineering teams in the diagnosis and resolution of hardware, software, networking, and system integration issues.

Field Services Representative at Chaos Industries · LumiJobs

Field Services Representative

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Chaos Industries

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