Service Manager, San Jose at Lucidmotors · LumiJobs

Qualification

Exceptional ability to collaborateAbility to travel on an as-needed basisKnowledge of HV systemsASE CertificationsEPA 609 CertificationAt LucidSalary Range

Required

Minimum 10 years varied automotive service experience including measuring and holding team accountable for various KPI’s i.e. Customer Satisfaction Index (CSI), Repair Completion Time, Days Down, PDI Completion/Turnaround time
Experience managing a team of technicians for selection, development, performance management, engagement and training
Exceptional ability to collaborate, motivate, and lead individuals, groups, and vendors
Verifiable track record of excellence in Customer Service
Willingness to assist on repairs on an as needed basis
Exceptional organization and the ability to drive continuous improvement in a fast-moving environment
Excellent written and verbal communication skills
Ability to build a world-class team from the ground up
Ability to analyze and interpret internal reports
Advanced ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
Ability to travel on an as-needed basis
Willingness to complete Lucid provided CPR training post hire

Preferred

AA/BS in either Automotive Technology or Business Management, or equivalent work experience
Knowledge of HV systems, LV systems, and EV powertrains
Start-up experience and related fast-paced environments
Previous OEM specific EV experience and training
ASE Certifications
EPA 609 Certification
At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.
Salary Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.

Service Manager, San Jose

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Lucidmotors

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