Definitivehc Account Executive at Definitive Healthcare managing a named portfolio of medium-to-large Diversified accounts. Own retention, expansion, and growth of existing client relationships.
Responsibilities
You'll own the full lifecycle of a named portfolio of existing Diversified acting as a trusted advisor and strategic partner long after the initial sale. Your day-to-day will be supported by Solutions Consultants, Customer Success Managers, and Sales Development Representatives as you build and execute Strategic Account Plans, apply pricing and negotiation judgment to renewal and expansion proposals, resolve account-level risk, and grow your book of business year over year. This is an excellent opportunity for an experienced, strategic account manager ready to own larger, more complex relationships within a high-growth healthcare commercial intelligence company!
Meet and exceed revenue targets within your assigned client portfolio.
Own retention and expansion of a book of business consisting of medium-to-large Diversified accounts — you are accountable for keeping these relationships and growing them over time.
Build and nurture relationships across your existing accounts going deeper within the teams you already serve, wider into new departments and functions (Sales, Marketing, Commercial Operations), and up to senior and C-suite stakeholders to uncover expansion opportunities and grow your book of business.
Identify up-sell and cross-sell opportunities within existing accounts, including across therapeutic areas, in partnership with Customer Success.
Apply pricing, margin, and contract-structure judgment when shaping renewal and expansion proposals and negotiation strategy.
Flag and help resolve account-level risk that could affect renewal or expansion — partnering with Customer Success and leadership when a relationship needs intervention.
Lead renewal negotiations — including with Legal, Finance, and Procurement stakeholders — and close multi-year service contracts.
Build and maintain Strategic Account Plans with internal stakeholders, tied to client objectives and measurable KPIs.
Accurately forecast opportunities and maintain pipeline hygiene in Salesforce.
Use AI tools to enhance account research, deal preparation, and personal productivity.
Coordinate with Solutions Consultants, Customer Success, and Sales Development to execute account strategy and maximize client value.
Qualification
BA or BS degreeExceptional writtenFinancial acumen
Required
BA or BS degree.
8+ years of experience selling into Strategic or Enterprise accounts, with experience in data or consultative selling; healthcare data experience a plus.
Documented history of meeting or exceeding a competitive sales quota and account targets, with strong negotiation and closing skills.
Strategic account planning and execution skills.
Exceptional written, verbal, interpersonal, and presentation skills; you prioritize and value a disciplined sales process.
You independently lead deals from first call to close, making judgment calls on pricing and contract terms without needing manager sign-off, and you're a go-to resource for less experienced reps.
Ability to work with and influence a wide range of stakeholders — from day-to-day end users to C-level executives — including commercial leadership within Diversified organizations.
Skilled at navigating complex organizations to identify and engage key decision-makers.
Experience negotiating and closing multi-year service contracts.
Financial acumen, including pricing and margin trade-offs as part of negotiation strategy.
A passion for solving customer business problems.
Willingness to travel approximately 40% of the time, including participation in quarterly business reviews, industry events, and onsite customer visits.