In this position, you will:

Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects.

Create detailed service tickets and parts lists.

Order, track and keep reports on all service parts.

Schedule servicing appointments.

Communicate with Field Managers and Service Technicians for proper follow up on field issues.

Keep employees up to date on new or old product issues.

Key Qualifications

Previous Remodeling, Construction or Carpentry experience required

Experience working with customers to solve problems

Excellent communication skills

Ability to multi-task in a fast-paced environment

Remodeling Service Manager

Responsibilities