Zscaler Principal Software Development Engineer at Zscaler leading development of a workflow-as-code platform for global fleet lifecycle management. Responsible for building a durable management plane using Temporal and AI-driven SRE practices.
Responsibilities
Lead the hands-on development and migration to a workflow-as-code platform (Temporal), building replay-safe, idempotent workflows that ensure deterministic operations across a global scale
Move the organization beyond “scripted automation” toward a robust management plane that treats the entire global fleet as a single, eventually-consistent distributed system
Design and implement services that leverage LLMs and ML for intelligent signal correlation, automated triage, and “self-correcting” fleet operations
Develop framework-level services and internal APIs that ensure all new products are delivered “orchestration-ready” with reliability hooks built directly into the code
Build deep telemetry (metrics, traces, and events) into the management plane so that every fleet-wide action is fully explainable, auditable, and replayable
Qualification
You thrive in ambiguityYou act like an ownerYou operate with urgencyYou think at scaleYou are resilient and adaptable
Required
You thrive in ambiguity. You’re comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.
You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.
Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
BS/MS in Computer Science or a related technical field with 12+ years of experience in hyperscale systems, with a deep understanding of the unique failure modes and technical hurdles that only emerge at massive scale
Mastery of backend systems languages with a strong preference for Go (or deep expertise in Java, C++, or Python with a demonstrated ability to rapidly adopt Go), along with a proven track record of setting the bar for code quality and distributed system correctness.
Strong experience designing and operating complex distributed systems, with a focus on solving systemic challenges in concurrency, failure handling, and performance optimization
Proven track record of developing Platform APIs (REST/gRPC) with strong guarantees for idempotency, verification, and safe rollout patterns
What Will Make You Stand Out (Preferred Qualifications)
Proficiency with AI code-assistance tools (e.g., Cursor, Windsurf) to accelerate legacy refactoring and system development
