Own the contract and compliance posture for assigned suppliers, construction contractors, equipment vendors, maintenance and repair contractors, and on-site service providers supporting Starship production, test, and Starbase operations

Run agreements from need through closeout, including scope, commercial terms, negotiation support, execution, change orders, amendments, claims, and closeout

Turn requests from production, test, facilities, crane and heavy equipment, construction, maintenance, and operations into statements of work, deliverables, acceptance criteria, and schedules that can be enforced

Own maintenance and repair contracts for critical equipment and site systems. Set the work the contractor must perform, the hours they must cover, the parts they must stage, and the condition the equipment must be in when they hand it back

Write and enforce service level agreements with maintenance and repair contractors, including:

Response time from the call to a qualified technician on site

Restore time from the failure back to a safe, usable condition

Uptime or availability targets on critical equipment

Parts availability, including what must be stocked locally and what can be ordered

Reporting, escalation, and after-action requirements for every outage

Track each SLA with call logs, downtime records, and repair closeout. Apply the contract remedies, including service credits, added coverage, or replacement of a contractor who misses the standard

Work with maintenance, reliability, crane operations, and production during a breakdown so the contractor is called under the right agreement, the scope stays inside that agreement, and the equipment is returned to service against the SLA

External Fleet Manager (Starbase)

Responsibilities

Qualification

Required

Preferred

Company

SpaceX

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