Program Manager, Global Employee Recognition & Experience at Axon · LumiJobs

Responsibilities

The Manager, Global Employee Experience PM is the operating engine of Axon’s Culture & People Experience team. You’ll lead Culture Operations & PMO: the operating plan, budget and forecast, vendor contracts, project plans, and cadence that let our culture swim lanes deliver on time, on budget, and anchored to our CME pillars of Customer, Mission, and Employee.
This is a individual contributor leadership role. You’ll turn a broad, global portfolio, spanning signature moments like the Company Kick-Off, New Hire Orientation (NHO), recognition, onboarding, annual Compliance training, and site experience across our offices, into one clear plan with clear owners. This role blends project management, program execution, operational excellence, and employee experience, ensuring that our processes are scalable, consistent, and reflective of Axon’s culture. You’ll partner across teams to create a smooth, engaging, and well-organized experience for employees as they join and grow within the company.
Location: Scottsdale, Seattle or Boston. 4 days a week in office (Tues-Fri)
Reports to: Vice President of Culture and People Experience
Lead the Culture Operating Plan. Build and maintain the annual operating plan across all Culture swim lanes, from Signature Moments and Recognition to Onboarding, Axon Aid, and Site Experience. Set the planning and review cadence, and track milestones, dependencies, risks, and decisions for every program in the portfolio.
Run the Culture PMO. Establish standard PMO practices so programs are repeatable, scalable, and consistently executed across regions and sites. Drive adoption of Monday.com as the Culture program management platform and maintain the Culture SharePoint hub as the home for playbooks, templates, vendor records, and program artifacts.
Own the Culture budget and forecast. Manage the department budget end to end: monthly forecasting with Finance, a single source of truth for spend, burn-rate alerts, and program-level budget accountability with each lane owner.
Manage vendors and contracts. Own Culture vendor contracts and renewals (e.g., MetaCoach, Picnic, Bonusly, event venues) in partnership with Procurement, including terms, renewal calendars, and vendor performance.
Lead the Company Kick-Off activations. Serve as program lead for Axon’s largest culture moment, owning the operating rhythm, timeline, and cross-functional coordination with Executives, Marketing, HALO, and lane owners.
Run the Employee Experience operating cadence. Lead the weekly rhythm for a flat pod of EE Program Managers: status reviews, priority setting, capacity planning, and escalations. This role leads through influence and has no direct reports.
Own end-to-end project management for annual compliance training. Lead the yearly program from planning through launch and close-out. This includes the timeline, milestones, risks, and decisions across all required modules
Own Culture intake channels. Manage the Shape Culture inbox and Culture Zendesk queue, including triage, routing rules, and timely, high-quality responses, using AI-assisted workflows where they help.

Program Manager, Global Employee Recognition & Experience

Responsibilities

Benefits

Company

Axon

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