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AeroPosted Nov 2, 2026
Experience Lead, OPF & PBI Private terminal
Opa-Locka, FLfull timeOn Sitesenior$73kH1B: no
Aero Experience Lead at Aero responsible for delivering exceptional guest experiences in lounges and onboard aircraft at the OPF base. This role ensures safety, seamless service, and personalized attention throughout the guest journey.
Responsibilities
- As an Experience Lead at Aero, you are the face of our Guests’ journey, delivering an exceptional end-to-end experience both in our lounges and onboard our aircraft. Serving all departures and arrivals at our OPF base, this role spans two core areas: on-ground (Lounge) and in-flight (Cabin).You are responsible for ensuring a safe, seamless, and extraordinary experience. This begins with arrival at our lounge and continues through landing at the final destination, with meticulous attention to detail across both scheduled and charter flights. This includes preparing the lounge and cabin, warmly welcoming Guests, and delivering personalized service throughout the journey. Experience Leads communicate with poise and confidence, thoughtfully handling Guest requests and concerns while maintaining Aero’s luxury service standards.
Company
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