As a product specialist Intern, you will become an expert in our nationwide websites and content management system and use that knowledge to help the people who publish on them succeed. You will create support materials for internal users, conduct microsite reviews to ensure sites meet quality and best-practice standards, and help draft clear messaging that keeps stakeholders informed about web updates. You will also build decks, documents, and other resources for product users, and share user feedback with the Product team to inform future improvements. This role offers hands-on experience in a product specialist career path, with guidance from experienced product managers.

Build deep working knowledge of our WordPress publishing tools, including how national staff and affiliates use them and where they get stuck

Create, publish, and maintain support materials for users of our web tools such as help articles, how-to guides, FAQs, and quick-reference resources

Conduct microsite reviews, checking setup, content, navigation, and formatting against best practices, and document issues and recommendations

Draft stakeholder messaging, including release notes, feature announcements, and web updates, for review by the Product team

Create decks, documents, training materials, and product walkthroughs for product users and internal teams

Gather questions and feedback from users and summarize recurring themes for the Product team

What You’ll Bring:

Excellent written communication skills, with the ability to explain technical topics in clear, plain language for different audiences

Strong attention to detail and organizational skills for managing multiple deliverables and tracking issues

Comfort learning new software and digital tools quickly

Experience creating documents, presentations, or other materials in tools like Google Workspace or Microsoft Office

Spring 2027 Undergraduate Intern, Product & Technology Department

Responsibilities

Qualification

Required

Benefits

Company

Acluinternships

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