As a Forward Deployed Engineer, Infrastructure Specialist you will lead the end-to-end deployment of Reducto into customer environments, ranging from VPC to bare metal on-prem. Each deployment comes with its own hardware, networking, security, and reliability constraints, and you will be the engineer who makes them work.

This role sits at the bridge between Reducto and our enterprise customers' infrastructure, security, and platform teams. You will partner directly with those teams to deploy, configure, harden, and operate Reducto inside their environments. This is hands-on execution work with direct customer exposure, not a bottoms-up platform role.

The core work will include:

Leading end-to-end deployment of Reducto into customer environments including planning, configuration, testing, and rollout.

Partnering with enterprise IT, security, and platform teams to assess their infrastructure, security posture, and data management practices, and designing deployment strategies tailored to their constraints.

Understanding the hardware that power our in-house ML models so we can successfully deploy them onto customer infrastructure.

Building monitoring, telemetry, and phone-home patterns that give us visibility into customer-controlled environments without compromising their security posture.

Debugging and resolving customer-specific infrastructure issues end-to-end, like K8s misconfigurations and cloud IAM edge cases, minimizing customer downtime.

Owning incident response for customer deployments with world-class operational excellence.

Codifying what works into repeatable deployment patterns, runbooks, and automation — turning one-off customer work into infrastructure that scales across the next ten deployments.

We would love to meet you if you:

Are your own worst critic—have an extremely high bar for quality and always aim for robust solutions rather than quick fixes.

Forward Deployed Engineer

Responsibilities

Qualification

Required

Preferred

Benefits

Company

Reducto

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