Lyft Chief of Staff at Lyft Urban Solutions to serve as strategic thought partner and executor for the Head of LUS. Responsible for planning, operating rhythm, communications, and leading high-priority initiatives across multiple teams.
Responsibilities
Strategic thought partnership: Act as a sounding board to the Head of LUS on priorities, tradeoffs, and organizational decisions; bring a point of view and clear recommendations, backed by data and analysis
Planning and goal-setting: Own the LUS annual planning and OKR process, from timelines and frameworks through final plans; track progress against goals, surface dependencies and risks early, and drive course corrections
Operating rhythm and governance: Design and continually improve how the LUS leadership team operates, including staff meetings, business reviews, offsites, and decision forums, so that decisions get made and followed through
Executive readiness: Prepare the Head of LUS for key meetings and reviews, including with Lyft's executive team; partner with teams ahead of executive reviews so materials are clear, concise, and ready for a decision
Strategic initiatives: Lead cross-functional initiatives across key areas of the business, from research and business cases through execution
Internal communications: Own LUS internal communications, including all-hands, regular leadership and team updates; craft communications plans that keep a global team connected to priorities and progress
Change management: Help lead the organization through change, including new priorities, team structures, and ways of working, with clear plans, stakeholder alignment, and communication
Org effectiveness: Partner closely with the Executive Business Partner, People, and Finance on org health, headcount planning, engagement, and initiatives that support the Head of LUS; find gaps and put scalable solutions in place
Cross-functional alignment: Build trusted relationships across LUS and the rest of Lyft, break down silos, and act as a point of contact for alignment on shared priorities
Ways of working: Find and build scalable processes, including using AI and automation, that make the team faster and free leaders to focus on the highest-value work
5+ years of experience, including management consulting or a similar strategy role, ideally combined with in-house experience in strategy, operations, BizOps, or a Chief of Staff function
Track record of leading cross-functional programs across several teams and delivering high-quality results on time
