Technical Program Manager

Required

• You are part of PointClickCare’s evolution toward an empowered, product-led organization, where outcomes define success and flow defines health. You’ll operate at the intersection of product, engineering, and platform - driving systems that enable every team to deliver with purpose, speed, and measurable impact.
• Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
• 5+ years of experience leading complex software programs in TPM/EPM or similar roles.
• 3+ years driving multi-team initiatives across product and platform or infrastructure.
• Experience translating strategy and OKRs into execution plans, managing dependencies, risks, and delivery health signals.
• Proficient with program execution and delivery tooling (Jira, Confluence, Aha! or equivalents) for planning, dependency management, status reporting, and stakeholder visibility.
• Technical fluency in modern software systems (APIs, architectures, integration patterns) and ability to engage in technical design conversations.
• Experience using metrics to improve predictability, flow, and outcomes; comfort using AI tools to support analysis and decision-making.
• Proven track record delivering complex programs (SaaS, large systems) that span multiple teams and domains (platform, product, data).
• Technical fluency - you understand system architectures, APIs, integration patterns, and can engage in technical design conversations.
• Systems-level thinking - you see cross-cutting dependencies and can reason about how one program impacts others.
• Influence without authority - you align stakeholders, manage conflict, and build consensus across teams with different priorities.