Credentialing Specialist, Allergan Aesthetics, Austin, TX

Required

• Relentlessly pursues an excellent customer experience
• Depending on Team Assignment - creates accounts, makes account updates, processes license updates
• Researches and solutions customer account requests. Makes decisions based on KA and Procedure Flows
• Resolves basic issues for sales reps and internal customer service departments
• Proficient in using CRM, DSP, SAP, Salesforce and NICE platforms
• Basic knowledge of Microsoft Applications
• Works well with others and demonstrates the ability to work in a team-oriented, collaborative environment
• Communicates effectively with leadership
• Exhibits a friendly but professional demeanor
• Maintains composure when dealing with difficult situations
• Lead by example in creating a focused and efficient work environment, minimizing unnecessary interruptions
• Attends team meetings and trainings