Lucidmotors Sales Specialist at Lucidmotors guides customers through sales, transaction facilitation, and delivery to ensure a seamless and personalized experience. Focuses on customer engagement, product expertise, and pipeline management.
Responsibilities
Effectively gauge customer needs through personalized interactions and insightful questioning
Leverage in-depth knowledge of Lucid products to offer tailored solutions
Understand competitor models, pricing, and packages to educate customers
Build and nurture customer relationships to foster brand loyalty
Utilize Salesforce as CRM tool to track and manage customer interactions
Maintain and build a robust sales pipeline through disciplined practices
Meet and exceed performance targets linking sales with exceptional customer experiences
Conduct test drives and articulate desired selling points ensuring an exceptional experience
Deliver an exceptional and memorable sales experience
Manage end to end transitions for Order to Delivery Management
Support customers with financing/leasing application and monitor application status, submitted documents and vehicle readiness
Qualification
Microsoft OfficeExceptional communication skillsDemonstrated perseveranceProactive and action-oriented
Required
2+ years of relevant sales professional experience in commission-based environment, including building and managing a customer pipeline.
Retail automotive sales and desking experience highly desired
Availability to work flexible hours including weekends, evenings, and holidays in a retail environment
Microsoft Office, CRM tools (Salesforce preferred), and retail business systems user experience
Proven track record of achieving individual sales goals.
Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape
Exceptional communication skills, encompassing active listening, clear verbal articulation, and proficient written communication, ensuring effective and concise conveyance of information.
Strong commitment to continuous personal and technical learning, with a track record of quickly acquiring new skills and knowledge and adaptability.
Demonstrated perseverance, grit, and the ability to prioritize long-term goals over short-term rewards, consistently exhibiting resilience and determination in overcoming challenges.
Keen understanding of automotive market dynamics, financial principles, and industry trends, enabling informed decision making for our customers.
Proactive and action-oriented, achieving objectives with a sense of urgency and efficiency.
Exceptional time management skills and a highly organized approach to tasks and responsibilities, ensuring prioritization and multitasking.