Zip The Principal Product Manager, Identity at Zip owns core capabilities for trust, security, identity, permissions, and insights. This role leads authentication and security roadmap and drives data governance and enterprise-grade permissions.
Responsibilities
As a Senior/Principal Product Manager for Identity, you will own the core capabilities that power trust, security, identity, permissions and insights. You will define and deliver platform-level features that support our largest enterprise customers, ensure world-class security and governance, and enable teams across Zip to build consistent, performant, and compliant product experiences.
Lead Zip’s authentication and security roadmap, including MFA, step-up MFA, Multi-IdP SSO, IP restrictions, anomaly detection, and account takeover prevention.
Define and drive strategy for Zip’s data governance, reporting and insights capabilities.
Own enterprise-grade permissions and access controls, ensuring clarity, auditability, and scalability for complex organizational structures.
Collaborate deeply with engineering to define requirements, provide product direction, make tradeoffs, and deliver high-quality foundational capabilities.
Your Qualifications
4-8+ years of Product Management experience, including substantial work on platform, security, identity/auth, RBAC/permissions or governance-adjacent products
Strong understanding of SSO/SAML, OAuth, MFA, and broader enterprise authentication patterns.
High technical fluency with the ability to translate complex technical constraints into clear product decisions.
Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse technical and non-technical audiences (including some of Zip’s largest customers).
Bias to action, comfort with ambiguity, and the ability to thrive in a fast-paced, rapidly evolving environment.
Data literacy with experience using BI tools (Looker, Tableau, etc.) and shaping how data is modeled and presented to customers.
Qualification
Strong understanding of SSO/SAML
Required
4-8+ years of Product Management experience including platform, security, identity/auth, RBAC/permissions or governance-adjacent products
Strong understanding of SSO/SAML, OAuth, MFA, and enterprise authentication patterns
High technical fluency to translate complex technical constraints into clear product decisions
Exceptional written and verbal communication skills
Preferred
Data literacy with experience using BI tools (Looker, Tableau, etc.)
Experience shaping how data is modeled and presented to customers
