Account Manager

Remote- Massachusettsfull timeRemote

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entry

$75k–$125k

H1B: no

Circuithub Account Manager at CircuitHub to manage customer portfolios, build relationships, and grow accounts by identifying new opportunities. Collaborate with internal teams to resolve challenges and support customer success.

Responsibilities

As an Account Manager at CircuitHub, you’ll help customers get the most out of working with us. This isn’t just about closing sales. It’s about understanding what customers are building, earning their trust, and finding opportunities to support more of their business.
You’ll manage a portfolio of accounts and work closely with support, engineering, and operations to keep customers informed, resolve challenges, and build lasting relationships.
Your responsibilities will include:
Building relationships with customers and understanding their priorities, projects, and purchasing needs.
Growing existing accounts by identifying new projects, teams, and locations that could benefit from CircuitHub.
Qualifying new opportunities and guiding customers from initial conversations through quoting and ordering.
Following up on outstanding quotes, answering questions, and helping customers move projects forward.
Holding regular account reviews to understand customer feedback, upcoming demand, and opportunities for growth.
Coordinating with internal teams to resolve customer concerns and provide clear, accurate updates.
Keeping account information, opportunities, and sales forecasts accurate and up to date.
Working toward agreed revenue and profitability goals.
Sharing customer feedback to help improve our platform and overall customer experience.

Qualification

You might be a great fit ifYou’re comfortable discussing pricingExperience in electronicsCompetitive salaryWe’d love to hear from you

Required

We’re looking for someone who combines a commercial mindset with genuine care for customers. You’re comfortable starting conversations, asking thoughtful questions, and taking responsibility for moving things forward.
You might be a great fit if:
You take ownership and follow through without needing to be chased.
You communicate clearly and adapt your approach to different people and situations.
You’re comfortable discussing pricing, handling objections, and asking for the business.
You stay organized and know where to focus your time.
You’re naturally curious and willing to learn how our platform and manufacturing processes work.
You work well with others and know when to bring in the right expertise.

Preferred

Experience in electronics, hardware, technical services, or manufacturing.
A background in customer support or customer success.
Experience using customer relationship management tools to track opportunities and forecast sales.
Opportunity to help shape the future of electronics manufacturing.
A collaborative team that values accountability, learning, and development.
Ownership of customer relationships and a direct contribution to business growth.
Competitive salary, performance-based bonus, and benefits.
We’d love to hear from you, even if your experience doesn’t match every point. We care about people who are curious, take ownership, and are excited to help customers succeed.

Company

Circuithub

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Source: ashby

Active within the past hour

Remote-friendly

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